Privacy Policy

Last updated: 12 October 2026

At UNEEK Clothing, accessible at https://uneekclothing.pk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we may collect when you visit our website, place an order, create an account, or contact us, and how we use and protect that information.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal and contact information

Full name
Email address
Phone number
Billing and shipping address

Order information

Products purchased or considered
Order details, order history, and transaction status
Delivery preferences and information needed to fulfil your order
Messages or requests relating to returns, exchanges, or customer support

Account information

If you create an account, we collect information needed to manage your account, such as your username, email address, and account details.

Technical information

When you browse our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and interactions with the website. The information collected depends on the technologies and services enabled on our website.

2. How We Use Your Information

We may use your information to:

Process, confirm, and deliver your orders.
Manage payments and order-related transactions.
Create and maintain customer accounts.
Contact you about your orders, delivery, returns, or customer service requests.
Respond to questions, complaints, and feedback.
Improve our website, products, shopping experience, and services.
Detect suspicious transactions, prevent fraud, and protect website security.
Send promotional emails or offers where permitted and, when required, with your consent.
Meet applicable legal, tax, and record-keeping obligations.

3. Payments

Payments made through our website may be processed by third-party payment providers, depending on the payment methods available at checkout.

Your payment information may be handled directly by the relevant payment provider under its own privacy and security practices. We do not intend to store complete payment card details on our website.

Please review the applicable payment provider's privacy policy when using its services.

4. Sharing Your Information

We do not sell your personal information. We may share relevant information with trusted third parties when necessary to operate our store, including:

Payment providers: to process payments and related transactions.
Delivery and courier companies: to deliver your orders.
Website hosting and technical service providers: to operate, maintain, and secure our website.
Analytics and marketing providers: where such services are enabled, to measure website performance or support marketing activities.
Legal and regulatory authorities: where disclosure is required by applicable law or necessary to protect our legal rights.

We aim to share only the information reasonably necessary for the relevant purpose.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, maintain shopping carts, support customer sessions, and understand how visitors use the website.

Depending on the tools enabled, cookies may also be used for analytics or marketing.

You can manage cookies through your browser settings. Blocking certain cookies may affect features such as logging in, maintaining your shopping cart, or completing checkout. Where required, we will request consent before using non-essential cookies.

6. Data Security

We take reasonable technical and organisational measures to help protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use a strong password for your account and avoid sharing your login credentials.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, resolving disputes, maintaining business records, and meeting legal obligations.

The retention period depends on the type of information and the reason it was collected.

8. Your Privacy Choices and Rights

Subject to applicable law, you may request to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Delete certain personal information.
Withdraw consent where processing is based on consent.
Stop receiving promotional emails by using the unsubscribe option, where available.

Some information may need to be retained to fulfil orders, maintain required records, or comply with legal obligations.

To submit a privacy request, contact us using the details provided in the Contact Us section below.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We recommend reviewing their privacy policies before providing personal information.

10. Children's Privacy

Our website is intended for general customers and is not specifically directed at children. We do not knowingly collect children's personal information where prohibited by applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, or applicable legal requirements.

Any updates will be published on this page with a revised “Last updated” date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us through the Contact Us page on our website:

Website: https://uneekclothing.pk

Please include enough information for us to understand and respond to your request. Do not send passwords or full payment card details by email or contact form.